Dish TV recruitment of 200 Customer Service Associates in Noida

Dish TV, the first DTH Service provider in the country is looking for 200 Customer Service Associate  who are freshers or having one year of relevant experience for it Noida operations

Job Location : Noida

Number of vacancies: 200 nos

Job description :

Work within agreed service levels, striving to exceed customer expectations wherever possible
Maintain Customer focus at all times and respond to customers' enquiries (e-mails, phone) using the Best Practice guidelines.
Take ownership of queries and proactively follow through to resolution
Ensure all customers' queries are investigated and resolved, escalating issues if appropriate, to the Team Manager
Exceed productivity standards; such as overall accuracy; maintaining Service Level of Agreement; backlog management of departmental and individual markets and maintaining daily statistic

Qualification -Graduate

Relevant experience : 0-1 years

for more info please visit Dish TV career Page (http://www.dishtv.in/careers.aspx) at check the List of vacancies : http://www.dishtv.in/list-of-vacancies.aspx

Company Website : http://www.dishtv.in/