Genpact Walkin Dive For Freshers and Experienced On 11th To 15th Dec 2012

Qualification:        Any Graduate/PG

Experience:     0-2 Years

Location:         Delhi,Delhi/NCR

Job Role: Executive - Customer Service

Job Description:

- Take inbound calls

- Comprehend customers queries / Complains / Comments

- Display empathy/ understanding of the issue/ concern towards customer

- Provide quick an effective resolution to the customer's queries

- Handling multiple tasks simultaneously

- Has a pleasant attitude

- Wants to delight customers, above and beyond call of duty

- Has a knowledge of customer needs

- Is able to communicate clearly, both written and in speech

- Talks in a way the customer can understand

Desired Profile:
- Good Communication Skills.

- Candidate should be flexible with shifts.

- Handling customer queries over call.

- Candidate should be a team player.

- Fresh Graduates to 2 year of experience shall be considered

- Should possess excellent Oral Communication Skill

Documents Required at The Time Of Interview:
- One copy of updated resume

- One passport photograph

- One photo-identity proof

Walk-In Details:

Walkin Date: 11th Dec to 15th Dec

Walkin Time: 10 AM - 3pm

Venue :

Genpact,
8th Floor,
DITP Building,
Shastri Park,
New Delhi.

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